शिपिंग नीति

Kamdhenu Herbal Healthcare

At Kamdhenu Herbal Healthcare, we are committed to delivering your orders safely and on time. Please read our shipping policy to understand how and when your order will be delivered.

Order Processing

  • All orders are processed within 1–2 business days after order confirmation.

  • Orders are not shipped or delivered on Sundays or public holidays.

  • In case of high order volume or unforeseen circumstances, shipments may be delayed slightly. Customers will be informed in such cases.

Shipping Locations

  • We currently ship across India.

  • International shipping is not available at the moment.

Shipping Charges

  • Shipping charges (if applicable) will be calculated and displayed at checkout before payment.

  • Any promotional offers related to free shipping will be clearly mentioned on the website.

Delivery Time

  • Metro Cities: 2–4 business days

  • Non-Metro / Rural Areas: 4–7 business days
    Delivery timelines may vary depending on location, courier partner, weather conditions, or other external factors.

Order Tracking

  • Once your order is shipped, you will receive a tracking ID via SMS or email.

  • You can track your shipment using the provided tracking details.

Delivery Partners

We work with reliable courier and logistics partners to ensure safe and timely delivery of your products.

Delayed or Undelivered Orders

  • If your order is delayed beyond the expected delivery time, please contact our support team for assistance.

  • Kamdhenu Herbal Healthcare is not responsible for delays caused by courier companies, natural calamities, strikes, or incorrect address details provided by the customer.

Incorrect Address or Failed Delivery

  • Please ensure your shipping address and contact details are accurate at checkout.

  • Orders returned due to incorrect address, unavailability, or refusal to accept delivery may require additional shipping charges for re-dispatch.

Damaged or Missing Items

  • If you receive a damaged product or if any item is missing, please contact us within 48 hours of delivery with photos/videos of the package and product.

  • After verification, we will arrange a replacement or resolution as per our policy.